Privacy Statement
JANICE respects the privacy of all users of the site and ensures that all your personal data is treated confidentially. When you visit our site, various data is collected in order to provide you with the best possible service.
This Privacy Statement explains exactly what data is processed, what is done with your data, and what rights you have.
What data does JANICE process?
The data processed by JANICE falls into two categories. On the one hand, this includes the information you enter on the form when placing an order through the site. This data pertains to your identity (such as name, address, email, etc.) and details related to your chosen payment method. On the other hand, this includes the so-called “traffic data” of the site’s visitors. For example, your computer’s IP address is recorded. Your browsing behavior on the JANICE site is also tracked.
When creating a personal account on the website, you provide the following personal data: first name, last name, title, and email address. Your login details (email address and password) are stored for the continued use of your online account. We record the other personal data in our customer system and store it in your online account so that you do not have to re-enter it each time and so that we can identify you as a customer. Creating an account is based on your consent. Based on your consent, we may also store other (anonymous) preferences through surveys. You can modify or close your online account at any time.
Webshop: orders and deliveries
When you place an order on our webshop, your first name, last name, phone number, billing and/or shipping address, and payment details are processed. We use this account information to finalize the payment, deliver your order, and keep you informed of the status of your order. The processing of your account information in connection with order fulfillment on the website is necessary for the performance of the purchase agreement.
What does JANICE do with your data?
The purpose of processing the data is:
– To process your order, its payment, and delivery to the correct delivery address;
– To improve the user-friendliness of the site;
– To be able to make (personalized) offers and promotions or provide you with relevant information or newsletters.
Personal data is processed solely for the purposes stated above.
Links
The JANICE website may contain third-party advertisements or links to other sites. JANICE has no influence over the privacy policies of these third parties or their sites and is not responsible for them.
Security
All data is encrypted and transmitted via secure connections. JANICE applies a security level appropriate to the nature of the data to be protected.
Your rights
You may always ask JANICE what data about you is being processed. To do so, please send an email to [email protected]. You may also email JANICE to request corrections, additions, or other changes, which JANICE will process as soon as possible. If you no longer wish to receive information, you may notify JANICE via the unsubscribe procedure as described on the site. Information is only sent if you have provided your email address for that purpose.
Newsletter
When you subscribe to our newsletter, you provide the following personal data: first name, last name, email address, title, country, postal code, and language. We tailor product information based on your data, such as your wish list and previous purchases and orders, as well as on the cookies used by our website. Your contact information is stored in our customer system so that we can inform you about our campaigns, promotions, benefits, and events. In addition, we communicate some of our marketing campaigns via our own website, third-party websites, and various social media platforms such as Facebook and Instagram. We may create target groups based on email addresses, mobile phone numbers, or website visitors and reach out to them with personalized ads through these channels. We send these communications only if you have given your consent. You will also receive certain information if you already have an existing customer relationship with JANICE, and if we believe you may be interested in or benefit from our services or products. We base this on JANICE’s legitimate interest.